How to Order

Ordering Options

Customer service representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time.

Please read the terms and conditions of sale before placing an order.

Ordering by Phone

U.S. Only: 1-800-643-3426

International: 1-479-636-4361

Ordering by Fax


Ordering by Mail

Pel-Freez Biologicals
219 N. Arkansas Street
Rogers, AR 72756


Ordering Online

Technical Assistance

To receive technical assistance or request product information, call our customer service representatives,
if you are calling from overseas, or email us at